Airtel Tribe: Your All-in-One Retail Management Solution

Airtel Tribe empowers retailers to efficiently manage both customer service and their Airtel accounts in one convenient app.

The Airtel Tribe app provides retailers with a comprehensive suite of tools to serve customers, including new customer registration, updating existing customer information, SIM swaps, Mobile Number Portability (MNP) services, airtime and bundle purchases, AM cash transactions (in/out), bill payments, and EVD/AM transfers to other retailers.

Retailers can also seamlessly manage their Airtel accounts through the app. Features include profile viewing and editing, stock viewing, updating, requesting, and purchasing; sales hierarchy viewing; AM/EVD PIN resets and account unlocks; agent loan management; and convenient banking services. The app offers detailed transaction history, commission information, and performance metrics on Airtel services, enabling retailers to track their business effectively. Self-service options and direct service requests to Airtel are also readily available. The app also includes helpful resources such as training notes, surveys, and a digital notice board.

Supporting Airtel Africa's operations, the app is available in both English and French. Its user-friendly design makes it an essential tool for boosting retailer productivity.

What's New in Version 2.28.0

Last updated October 9, 2024

This update includes minor bug fixes and performance enhancements. Update to the latest version to experience these improvements!